Everything you
need to know.

Under 10 minutes for most people — we mean it. Shut off the water valve (5 seconds), disconnect the supply line (hand-tight), attach the Moby T-valve, slide Moby onto the seat, turn water on. Done. The customer record is 4 minutes 38 seconds.

Moby fits approximately 95% of standard toilets — both round and elongated bowls. The Rotating Fit system lets you fine-tune the nozzle angle for your specific toilet. If it doesn't fit within your 30-day trial, full refund, no questions asked.

No plumber. No electricity. The only tool you might want is a Phillips screwdriver for stiff toilet seat bolts — but most people do the full install without any tools. Every connection is hand-tight. Everything you need ships in the box.

The Leak-Safe Metal T-Valve and braided stainless steel hose are the same components professional plumbers install. Cheap bidets use plastic valves that crack at 8–12 months. Moby uses metal. Multiple customers at 12+ months of daily use report zero leaks.

Yes — the same process in reverse. Unscrew the T-valve, reconnect the original supply line, slide Moby off the seat. About the same time as installation. Great for renters.

Room temperature — yes. This is the #1 pre-purchase worry and the #1 thing people say they can't believe they worried about. Within the first week, most customers stop noticing entirely. The clean feeling takes over as the only thing that registers.

The AutoClean Nozzle rinses itself with fresh water before and after every use, then retracts completely behind a protective guard. It never directly contacts waste. It's consistently cleaner than the average toothbrush sitting exposed on your bathroom sink.

Most customers keep a small amount to pat dry after washing. TP use typically drops 60–90% in the first week. Some people use a small dedicated towel. You won't need it for cleaning — just for drying if you prefer. Average savings: $300/year.

The PressureDial gives smooth, continuous control from lowest gentle setting to full wash. Turn it slowly from zero — don't start on full. Most people find their preferred setting within 2–3 uses. The same dial controls which nozzle position — front or rear — depending on the rotation direction.

The metal T-valve and braided hose are built for decades — same components as professional plumbing. Multiple customers have been using theirs daily for 12+ months with zero issues. The 3-unit Whole Home bundle includes a 120-day extended warranty per unit.

Front-to-back wiping is one of the most documented causes of UTI recurrence. Even "correct" wiping can drag bacteria toward the urethra. The front wash eliminates cross-contamination — water washes away from the body, not across it. Many customers report zero UTIs after switching. You have 30 days to try it.

The dual nozzle has two separate spray positions — rear and front. One motion of the PressureDial selector switches between them. The front nozzle is angled specifically for feminine hygiene — its own position, its own angle, designed to stop the bacterial migration that causes recurring infections.

Yes — and highly recommended. Pure water, no chemicals, nothing that disrupts pH. The PressureDial starts at a very gentle setting — you control it fully. Many postpartum customers say it was the single thing that made bathroom trips bearable in the early weeks.

Pure water only. No chemicals, no preservatives, nothing that throws off natural pH. Wet wipes — which many women use as an alternative — contain preservatives that actively disrupt vaginal pH. Moby is just water.

Gentle water is significantly better than dry paper — which uses friction on already-inflamed tissue. Water has zero friction, zero chemicals. Customers with IBS and hemorrhoids consistently rate this as life-changing.

US orders ship within 1–2 business days and typically arrive in 3–7 business days. Shipping is free on all US orders. You'll receive a tracking number by email as soon as it ships.

Currently US only. Email sales@mobybidet.com if you're interested in international shipping — we'll add you to the notification list for when we expand.

If your tracking shows delivered but you haven't received it, contact us within 7 days and we'll sort it out. Lost packages are covered. Reach us at our contact page or sales@mobybidet.com.

30 full days. Full refund. No questions asked. No restocking fees. We've never made it hard because we've never needed to — less than 1% of customers ever ask. Try it, use it, decide.

Email sales@mobybidet.com with your order number. We'll send return instructions within 24 hours and a prepaid return label within 48 hours. Refund processes in 3–5 business days after we receive it.

Yes — and we're honest about where we are. We're a small brand not yet profitable, which means 30% of profits is currently 30% of a small number. We donated $250 out of pocket to honor the commitment before we got there. We share receipts publicly on our Mission page.

Clean water well projects with a focus on Sub-Saharan Africa. 2.1 billion people lack safely managed drinking water at home. Sub-Saharan Africa loses 40 billion hours per year to water collection — carried disproportionately by women and girls. See the Mission page for receipts and details.