Installation Guide

Setup your Moby in under 10 minutes

No plumber. No electricity. Just a Phillips screwdriver and you're done.

  • No plumber needed
  • No electricity
  • Metal parts included

Watch the install video

See the full process before you start — most people finish while watching.

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4 simple steps

Shut off → Position → Connect → Test

4-step Moby installation process

What you'll do

  • Turn off water (twist the valve)
  • Remove seat, place Moby, replace seat
  • Connect T-valve and hose
  • Turn water on and test

Pro tip: Keep a small towel handy for the hose swap.

Quick fit check

30 seconds • 4 questions • no measuring needed

1

Two-piece toilet?

Tank sits on top of bowl (most common type)

2

Standard seat shape?

Round or elongated (not custom/square)

3

Can reach shutoff valve?

Usually on the wall near the toilet

4

Seat bolts accessible?

Can see bolt caps on top of seat

🔍
Answer the 4 questions above

We'll tell you if Moby fits your toilet.

Before you start

Quick prep that prevents 90% of install headaches

Tools you'll need

  • Phillips screwdriver — for seat bolts
  • Adjustable wrench — for hose connections
  • Small towel — to catch drips during swap

What's in the box

  • Bidet attachment
  • Metal T-valve — leak-safe connection
  • Braided hose — durable, won't crack
  • Mounting hardware + quick-start guide
Before disconnecting anything Turn off the shutoff valve behind your toilet (clockwise until it stops). Then flush once to release pressure.

Step-by-step installation

Follow along with the video or use these detailed steps

1 Shut off water & prep
  • Find the shutoff valve (wall behind toilet) and turn clockwise until it stops
  • Flush and hold the handle to empty as much tank water as possible
  • Place a towel under the tank connection to catch any drips
2 Remove the toilet seat
  • Pop open the bolt caps on top of the seat (if present)
  • Unscrew and remove bolts — some seats have nuts underneath
  • Lift off the seat and set aside
3 Position the bidet attachment
  • Place the Moby on the bowl using the seat bolt holes
  • Align so it sits centered and flat
  • Reinstall your seat on top and tighten until snug (don't over-tighten)
4 Install the T-valve
  • Disconnect the water supply hose from the bottom of the tank
  • Attach the T-valve to the tank inlet (make sure the washer is seated)
  • Reconnect the supply hose to the bottom of the T-valve

Most leak issues happen when a washer is mis-seated or a connection isn't snug.

5 Connect the bidet hose
  • Connect the braided hose from T-valve outlet to bidet inlet
  • Hand-tighten first, then a gentle snug with wrench if needed
6 Turn on water & check for leaks
  • Turn shutoff valve on slowly (counterclockwise)
  • Watch every connection for 30–60 seconds
  • If you see a drip: turn off water, snug that connection, recheck
7 Test the spray (start low!)
  • Stand to the side and turn the dial slightly from OFF
  • Confirm spray direction and pressure control works
  • Return dial to OFF — you're done!
The only "surprise blast" is turning it too fast. Go slow your first few uses.

Troubleshooting

Quick fixes for common issues — most take under 2 minutes

💧 I see a leak or drip at a connection
  • Turn water off at the shutoff valve
  • Unscrew the leaking connection and check that the washer is seated flat
  • Hand-tighten first, then snug gently — over-tightening can misalign
  • Turn water back on slowly and recheck for 60 seconds

If you need help, send a photo of the leaking spot to speed up support.

🚿 Pressure feels weak / spray is low
  • Confirm the shutoff valve is fully open
  • Turn dial slowly from OFF — first movement should be gentle
  • Check that the hose isn't kinked
  • If your home water pressure is low, it may limit max spray strength
🎯 Spray aim feels off
  • Loosen seat bolts slightly, re-center the attachment, tighten evenly
  • Make sure the attachment sits flat (not skewed left/right)
  • Test while standing to the side first
🪑 Seat won't sit flat / feels wobbly
  • Check for uneven tightening — tighten both sides evenly
  • Make sure no part of the attachment is pinched under seat hardware
  • Quick-release seats may need a different mounting order

Send a photo of the bolt area and we'll confirm the best setup.

🔧 Shutoff valve won't turn / stuck
  • Don't force it — older valves can crack and leak
  • If stuck, contact a plumber or building maintenance
  • In apartments, ask maintenance to free/replace the valve before installing
🚽 Toilet tank keeps running after install
  • Usually unrelated to bidet — the tank flapper/float likely got bumped
  • Open tank lid, confirm float moves freely
  • Check that nothing is pushing on the fill valve
💦 Water drips from nozzle when OFF
  • Ensure dial is fully returned to OFF
  • Confirm shutoff valve is fully open (partial open can behave oddly)
  • If consistent dripping continues, contact support with a short video

Toilet types

What to watch for with different setups

✓ Two-piece (most common)

Tank + bowl are separate. Usually the easiest install — water inlet is easy to access.

One-piece or skirted

Can be tighter around bolts and water connections. Send a photo if access looks limited.

Hidden/bottom-mount hardware

If you can't access bolts from above, you may need to hold a nut underneath while loosening.

Non-standard seat shapes

Custom or square seats can interfere with alignment. Send a top-down photo if unsure.

Stuck? Email info@mobybidet.com with a photo + your order number. Get Help

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